At Al Fazal Islamic Store (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us.

Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, shipping address, and billing address. We collect this information when you create an account, place an order, or contact us for support.
  • Payment Information: We do not store your credit or debit card details. Your payment information is processed securely by our trusted third-party payment processors.
  • Device Information: We collect information about the device you use to access our website, such as your IP address, browser type, and operating system.
  • Usage Information: We track how you interact with our website, including the pages you visit, products you view, and links you click.
  • Cookies and Similar Technologies: We use cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.

How We Use Your Information

We may use your information for the following purposes:

  • Processing Orders: To fulfill your orders, process payments, and deliver your products.
  • Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
  • Marketing Communications: To send you promotional emails, newsletters, or special offers (you can opt out at any time).
  • Website Improvement: To analyze website traffic, understand user behavior, and improve our website’s functionality and content.

Information Sharing

We may share your information with the following parties:

  • Service Providers: We may share your information with third-party service providers who assist us with website hosting, payment processing, shipping, marketing, and customer support.
  • Legal Compliance: We may disclose your information if required by law, court order, or government regulation.

Your Choices

You have the following choices regarding your information:

  • Access and Update: You can access and update your account information by logging into your account.
  • Marketing Communications: You can opt out of receiving marketing emails by clicking the “unsubscribe” link at the bottom of our emails.
  • Cookies: You can disable cookies in your browser settings, but this may affect your website experience.

Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Al Fazal Islamic Store Shop# 103 First Floor Dolmen Center Tariq Road Karachi Email: support@alfazalislamicstore.com Phone: 03162060111